Return & Refund Policy

Returns

All sales are final. We do not accept returns or issue refunds for reasons such as incorrect size selection, change of mind, or unwanted items.

We want you to be happy with your Midwest Safety merch, though, so if there is an issue with your order, please reach out to us at merch@midwest-safety.com.

Order Changes & Cancellations

Midwest Safety merchandise is produced and shipped directly by our third-party print provider. Orders are not packaged or shipped directly by Midwest Safety employees.

Because orders are automatically sent to our print provider for fulfillment, we cannot guarantee changes or cancellations after an order has been placed. Please carefully review your order, including item, size, color, quantity, and shipping address, before completing checkout.

If you notice an error after placing your order, please email merch@midwest-safety.com as soon as possible. We are happy to try to help, but once an order has entered production, we may not be able to make changes or cancel it.

Exchanges

While we do not guarantee exchanges, we may be able to accommodate an exchange depending on available inventory. We keep only a limited amount of merchandise in stock, so availability of a different size, color, or item is not guaranteed.

If you need an exchange, please email merch@midwest-safety.com before sending anything back. Include your order number and the item/size you would like to exchange.

To be eligible for an exchange, merchandise must be unworn, unwashed, unused, and in its original condition, with any original tags and packaging when applicable.

Customers are responsible for return shipping costs associated with voluntary exchanges. If the requested replacement is available, we will provide further instructions by email.

Please do not send merchandise back without contacting us first. Unauthorized returns or exchanges may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives defective or damaged, or you receive an item different from what you ordered, please contact us at merch@midwest-safety.com within 14 days of delivery.

Please include your order number, a description of the issue, and photos of the item and packaging when applicable. This allows us to evaluate the issue and determine the appropriate resolution.

If the issue is the result of a product defect, shipping damage, or an error in fulfilling your order, we will work with you to make it right at no additional cost to you.

Claims submitted more than 14 days after delivery may not be eligible for replacement or refund.

Refunds

Refunds are generally only issued for defective, damaged, or incorrectly fulfilled orders when a replacement or other resolution is not appropriate.

If a refund is approved, it will be issued to the original payment method. Please allow up to 10 business days for your bank or credit card company to process and post the refund after it has been issued.

Original shipping charges are non-refundable except when the refund is due to a defective, damaged, or incorrectly fulfilled order.

Return Address

If we authorize a return or exchange, we will provide return instructions. Approved returns should be sent only as instructed to:

SafetyVid News LLC dba Midwest Safety
476 E Main St Ste A #1228
Galesburg, IL 61401

Contact Us

Questions about your order, an exchange, or this policy can be sent to:

SafetyVid News LLC dba Midwest Safety
merch@midwest-safety.com
476 E Main St Ste A #1228
Galesburg, IL 61401



Policy Last Updated: September 9, 2026